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We engaged Qittitut to design and conduct a satisfaction survey for 500 global users of our Corporate Accounting services. Their knowledge of our business, client satisfaction strategies and survey experience was invaluable on this project. The work they did was instrumental in helping us clarify and organize our global service approach, as well as pinpoint ideas for improving customer satisfaction. We will not hesitate to use them again.

Financial Process Manager, Geophysical Contractor

Qittitut has helped shift our culture in a needed customer-focused direction.

Product Line Manager, Oilfield Services Company

Working through year 2008 with Bill Diggons and Peter Foster was great. They have the experience and knowledge base gained from their vast number of clients that made the efforts and results of our Customer Value Program that much better.

Commercial Project Manager, Oilfield Services Company

We hired Qittitut to help us develop and implement a Customer Excellence strategy designed to measure, improve and leverage the satisfaction and loyalty of our customers—and further differentiate us in the marketplace. Their expertise in this area and their ability to quickly understand our industry and culture were invaluable to our efforts. I would highly recommend them to any company seeking to take their customers’ experience to the next level.

Director of Customer Excellence, Gas Pipeline Company

  • We hired Qittitut to help us develop and implement a Customer Excellence strategy designed to measure, improve and leverage the satisfaction and loyalty of our customers—and further differentiate us in the marketplace. Their expertise in this area and their ability to quickly understand our industry and culture were invaluable to our efforts. I would highly recommend them to any company seeking to take their customers’ experience to the next level.

    Director of Customer Excellence, Gas Pipeline Company

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